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Special assistance to help vulnerable groups such as the blind and elderly is available

 

Gas Safe Register is the new stamp of gas safety in Great Britain and the Isle of Man. Gas Safe Register replaced the CORGI gas register on 1 April 2009.

 

The engineer coming to your home to fit or service your appliances must be on the Gas Safe Register. Make sure you know who you are letting into your home before they carry out any work on your gas appliances.

You can check the identity of a Gas Safe registered engineer before they arrive at your home and when they are on your doorstep. As Braille does not confirm an engineer’s identity, it is not included on Gas Safe Register ID cards. If you are blind, we suggest the following;

Use the 'Find a registered gas business' service and 'Check a gas engineer' service in the panel on the right of this page or call 0800 408 5500 to find or check  if a business is registered

 

Agree with the Gas Safe registered business a password for their engineer to quote when they arrive on your doorstep

For further reassurance, when the engineer arrives you can ask for their ID number and us the 'Check an engineer' service in the panel on the right of this page or call 0800 408 5500 to check their details.

 

You will be told about their business and qualifications to make sure they are qualified to do the job you’ve asked them to do

You could also arrange to have a trusted friend or family member present when the engineer calls

 

Gas safety information for vulnerable groups

 

Have a gas safety check every year

 

A safety check should be carried out every year by a Gas Safe registered engineer who can present a valid ID card when they knock at your door. 

Have your gas fires and heaters checked by a Gas Safe registered engineer, as well as boilers and cookers.

The checks will help make sure the appliance is safe to use and is not producing the poisonous gas carbon monoxide, which can be deadly.

 

Are you entitled to a free gas safety check?

 

Your gas supplier may be able to provide you with a free of charge gas safety check upon request.

A free gas safety check may apply to home owners on means tested benefits who:

are of pensionable age, disabled or chronically sick and either live alone or with others who are all of pensionable age, disabled, chronically sick or under 18

 

are living with others where at least one is under 5 years old

 

have not had a gas safety check carried out at the premises in the last 12 months

 

do not occupy premises where a landlord is responsible for arranging a check under regulations made under the Health and Safety at Work Act

 

Please note that decisions around eligibility for free gas safety checks sit outside the remit of the Gas Safe Register and this advice is for general guidance only. Please contact your energy supplier for more information.

 

Carbon monoxide

Gas appliances that have not been checked by a Gas Safe Registered engineer and are not working safely can produce the deadly gas, carbon monoxide.

Carbon monoxide can cause serious health problems and it can kill.

The more frail a person is, the more quickly your body is overcome by carbon monoxide. Due to the nature of this poisonous gas, some of the people physically most at risk are the elderly and infirm.

 

Install a carbon monoxide alarm

 

Ask a friend, relative, care visitor, or warden to help you by installing an audible carbon monoxide alarm in your home.  Your Gas Safe registered engineer can help you do this too.

Carbon monoxide alarms can be purchased from DIY stores and supermarkets for around £20.  If you find it difficult to get to the shops, you can also buy them online.

For people with hearing difficulties, there are a number of specialist carbon monoxide alarms on the market. For advice on which alarm is right for your needs, contact the Council of Gas Detection and Environmental Monitoring (CoGDEM) on 0800 1694 457.

Know the symptoms of carbon monoxide poisoning

 

Call a doctor or an ambulance immediately if you are suffering from any of the following symptoms and think carbon monoxide could be the cause:

tiredness 

drowsiness 

headaches 

giddiness 

nausea 

vomiting 

pains in the chest 

breathlessness 

stomach pains 

erratic behavior 

visual problems

 

Signs that indicate it could be carbon monoxide poisoning include:

 

if your symptoms only occur when you are at home 

 

your symptoms disappear or get better when you leave home and come back when you return

 

if anyone else in your household is experiencing any of the symptoms (including your pets) and whether they appear at a similar time

If you are in danger you can also call the Gas Emergency Freephone Number

 

England, Scotland and Wales: 0800 111 999

Isle of Man: 01624 644 444

Northern Ireland : 0800 002 001

Jersey: 01534 755555

Guernsey: 01481 749000

 

Ask for help to spot signs of danger in your home

 

Ask a friend, relative, care visitor, or warden to look at the flame on all your gas appliances, which should always be stable and blue. A lazy, orange flame indicates that deadly carbon monoxide could be produced.

Other signs carbon monoxide could be present are:

 

Soot or yellow/brown staining around or on appliances 

 

Pilot lights that frequently blow out 

 

Increased condensation inside windows

 

All gas appliances should be used only as intended

 

Never use your gas oven or hob to heat your house.  Remember to turn appliances off when not in use.

Do you live in rented accommodation?

 

Ask the landlord or warden for an up-to-date annual Gas Safety Record to show your accommodation is gas safe.

Additional information

 

You may wish to contact one of the following organizations for additional information:
Health & Safety Executive (HSE)

 

www.hse.gov.uk/gas/domestic

Gas infoline 0845 345 0055

 

Age Concern

www.ageconcern.org.uk

Free helpline 0800 00 99 66

 

Help the Aged 

www.helptheaged.org.uk

Free helpline 0808 800 6565

 

Royal National Institute of Blind People

www.rnib.org.uk

Helpline 0303 123 9999

 

Royal Association for Deaf People

www.royaldeaf.org.uk

Telephone: 0845 688 2525

 

RNID - Royal National Institute for Deaf People

www.rnid.org.uk

Telephone: 0808 808 0123 (freephone)

Textphone: 0808 808 9000 (freephone)

Email: informationline@rnid.org.uk

 

RADAR – the disability network

www.radar.org.uk

Make sure you and your family are gas safe while on holiday

If you are going on holiday or staying away from home in a rented holiday home or hotel, you may be at risk from poorly maintained, badly installed or faulty gas appliances.

 

Carbon monoxide risks

When you are on holiday, at home or abroad, you could be at risk of deadly carbon monoxide poisoning from poorly maintained gas appliances in the property. 

You don’t know how often the gas appliances have been checked or serviced by the owners.
Carbon monoxide is a highly poisonous gas, with no colour, taste or smell. It can kill quickly and without warning. Even low levels can cause long lasting health problems.

 

How to avoid danger

To be safe, Gas Safe Register recommends that you take a battery operated audible carbon monoxide alarm on holiday. Put it in your room to detect any carbon monoxide in the property and it should alert you to danger.
Do you know the symptoms of carbon monoxide poisoning? Knowing what signs to look out for could protect your family and save your life.

You can buy carbon monoxide alarms in most DIY retailers for around £20.  Remember to remove the batteries before airport check-in to make sure the alarm doesn’t go off during your flight.

When you return from holiday, you can use the same alarm to alert you to harmful levels of carbon monoxide in your own home.

 

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Useful Links

• Institute of Plumbers
• Energy Saving Trust
• The Carbon Trust
• Gas Safe Register